Purchasing Information

Here is nearly everything you need to know about purchasing from us. If the information you need isn't here, please contact us.

How to Purchase

Online Ordering

To purchase directly from us, locate the products or options you need and add them to your shopping cart, then place your order online.

You can pay by credit card or use a purchase order number to be invoiced (subject to review and approval).

Purchase Orders

We accept purchase orders, subject to review and approval. You can initiate the purchase online, or send your purchase order to [email protected]. The following terms apply to purchase orders:

  • Payment is due within 30 days of invoice date.
  • Payment must be made in US dollars.
  • Payments by check must be made in US dollars, drawn on a US bank.
  • Your invoice will include instructions and account numbers for wire transfer or ACH payments.
  • All fees (currency conversion, wire transfer, etc.) are the responsibility of the customer.

Resellers

Our software is available through most resellers. See the resellers page for more information.

If you are a reseller, see the information for resellers.

Taxes
Arcana Development is based in the state of Virginia in the United States. We do not collect sales tax, VAT, or other taxes. It is your responsibility to report and pay to your local taxing authority if required.

Pricing

Pricing
Complete pricing information is available in the price list. Or from the Products Page, you can go to the pricing calculator for the product you are interested in.
Discounts
See the discounts page for information about the discounts we offer.
Formal Quote
  • Generate your own quote: Add the item(s) you need to your shopping cart, then click the Save/Get Quote button on the shopping cart page. We will e-mail you a quote in PDF format.
  • E-mail [email protected] to request a quote.

Company Information

Remittance Address
Checks should be sent to
Arcana Development, LLC
4094 Majestic Ln. #316
Fairfax, VA 22033
US
Tax ID (TIN)
Arcana Development's US tax ID number (TIN) is 54-2022791.
W-9
Please e-mail [email protected] to request a W-9 form. Note that you are purchasing products from us, not personal services.

Licensing

Delivery
All our software is delivered electronically; there is no physical shipment of software.
Trial Versions
Evaluation versions of all of our software is available for download. This software is identical to the "licensed" version. When you purchase a license you can "activate" your evaluation installation; you do not need to reinstall the software.
License Activation
When you purchase a license, we will send you the license information you need to "activate" the software.
License Agreement
License agreements for adTempus and Report Commander.