Information for Resellers
We are happy to accept orders from resellers, but generally do not offer substantial discounts for "pass-through" resellers. As a reseller you accumulate points based on your purchases, which may qualify you for volume-based discounts. The current reseller discount schedule is as follows:
| Tier | Minimum Points | Discount Percentage |
|---|---|---|
| PTRA | 0 | 3% |
| PTRB | 12500 | 5% |
If you are a value-added reseller or are actively promoting our products, please contact us contact us to discuss additional discount opportunities.
Becoming a Reseller
To sign up as a reseller, contact us with information about your company. Once we verify that you are a reseller we will set you up in our system as a reseller and provide you with your customer number.
Make sure you always specify your customer number when placing orders; this will ensure you are credited for the purchase and that you receive any applicable discount.
Your Prices
You can always get information on your current discount level and a list of product prices adjusted for your discount level on the pricing page. Just provide your customer number and the prices will be recalculated automatically.
General Information
See the purchasing information page for general information about the purchasing process and purchasing terms.
Ordering
Online
For fastest order fulfillment and maximum discount, place your order online. Our online order form allows you to order using a credit card or purchase order.
During checkout, enter your customer's contact information in the Delivery Information fields and we will send the necessary license information directly to your customer, without pricing information.
Enter your own PO number in the Purchase Order Number field and we will include it on invoices, receipts, order confirmations, etc., that we send to you.
Enter your customer's PO number in the Delivery Reference Number field and we will include it in the license delivery e-mail message we send the customer.
By E-Mail
You can also e-mail purchase orders to us at [email protected].
More Information
If you have questions about the program, please contact us.
Software Delivery
Our software is available through electronic delivery only. License information will be e-mailed to your customer, and you will receive a copy. License delivery includes only the license information; no pricing information is included.
When you order, please provide the end-user's contact information as the deliver-to (ship-to) address, not your own. It is important for us to have the end-user's information because we must create an account for the user in our license management system, so that they can log in and manage their license(s). If you do not provide the end-user information, then the customer will have to take extra steps to contact us and get access to their licenses.
Additional Information
- We are located in the United States. We do not collect sales tax from customers in the US, and we do not collect VAT or other taxes for customers outside the US.
- Our software is available in English only.
- All software licenses are perpetual. The user may continue to use the purchased version of the software forever. There is no required renewal.
- We offer an optional support and maintenance subscription that provides technical support and software upgrades. The customer will receive an annual renewal notice for the subscription; we do not renew automatically.
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See the following pages for more information on software license terms, or to view the software license agreement:
