Summary

This article explains licenses with "Allocated" status in the license management system.

More Information

Beginning in July, 2026, the concept of "Allocated" licenses has been removed from the licensing system as we have moved to a new licensing scheme that does not require a new license number for each major release of the software.

Any licenses with "Allocated" status have been removed from your account, you will continue to use the "old" license number. For example, if adTempus 4 license 070400-01-BBBBBBBB was upgraded to version 5 license 070500-01-AAAAAAAA but you were continuing to use the version 4 software, the licensing portal would show license number 070500-01-AAAAAAAA with a status of "Allocated," linked to license number 070400-01-BBBBBBBB with a status of issued. You will now only see 070400-01-BBBBBBBB, and it will now be valid for adTempus 5. Because license number 070500-01-AAAAAAAA was never used, it will no longer appear.

Maintenance subscription renewal notices, quotes, invoices, etc., sent before this change reference both the "new" and "old" license numbers. For example you might have seen "070500-01-AAAAAAAA (replaces license 070400-01-BBBBBBBB)". In future you will only see the 070400-01-BBBBBBBB license number.

Prior Behavior

Prior to July, 2026, upgrading a license to a newer version of the software resulted in a new license/license number. The "new" license was linked to the "old" license and could not be used on a different computer until the "old" license was deactivated. The "new" license appeared with status "Allocated" until the "old" license was deactivated, at which time the "new" license became available for use, and the old license was no longer valid for use.

For further assistance

For further assistance with licensing issues, please contact us.