Contacting Us

General and Sales Information and Assistance

For general and sales-related information, or if you need assistance with a sales or other non-technical matter, please see our pricing and ordering page or write to


Manage your licenses onling through the license management system. If you have questions or problems related to your licenses or your license account, write to

Account Login

For help with account login and management (discussion forum, customer account, license account, support account), write to or use the live chat button found on the account page.

Technical Support

For technical support for any of our products, please see our Technical Support page.


To report problems with our Web site, write to e-mail address.

Comments, Complaints, &c.

If you have general comments, complaints, or suggestions about our products, our web site, our staff, or our anything else, please use the feedback form, which gives you the option of submitting your comments anonymously.

Mailing List Subscriptions

Manage your mailing list subscriptions here.

Please see the legal information page for legal and privacy information.

Mailing Address

Our mailing address is:

Arcana Development
4094 Majestic Lane #316
Fairfax, VA 22033


Our telephone number is 888-318-3147 (toll-free in the U.S. and Canada) or +1 703-378-6056.

Please note that we do not accept calls for technical support at this number (except for issues related to licensing and license activation). For technical support please see the support section of our site and submit a support request if necessary.

Company Information

Information about Arcana Development can be found on the Company Information page.