adTempus console not launching/opening

gmuluba (2 posts)
November 16, 2020 06:50 AM
Accepted Answer
When I launch the adTempus console on my laptop, the console window does not open up at all.  I see console (with the gear icon) launching and see the icon on the task bar but the window never materializes.  This started when I tried to upgrade to windows 10 version 1909.  My initial attempt at upgrading to the 1909 version had failed and I didnt realize it but since then I have not been able to launch/open adTempus console.  I now have successfully upgrade my windows 10 to version 1909 and have uninstalled and re-installed the latest version of adTempus (4.7) but still cannot launch/open the console.  I use the console to log into adtempus and monitor jobs running on different servers.  Any help is appreciated.  Thank you, Girish
Bill Staff (599 posts)
November 16, 2020 09:11 AM
Accepted Answer
It's possible this is caused by a corrupt configuration file for the Console. In Windows File Explorer, navigate to "%AppData%\Arcana Development\adTempus" and delete the "console4.config" file, then try starting the Console.
gmuluba (2 posts)
November 16, 2020 10:57 AM
Accepted Answer

Thank you, Bill.  That worked.

Girish

Replies are disabled for this topic.