Symptoms

After upgrading an adTempus instance from version 4.x to version 5, some Job Control Actions may fail to execute (the target job is not run).

More Information

The Alerts view of the Console will contain the following error (message code 104):

An internal error occurred while running job "My Job". Please contact support personnel and provide the diagnostic log files as described in help topic ADT005054.

The adTempus server diagnostic log will contain lines similar to the following:

Exception in ExecuteJob
System.Runtime.Serialization.SerializationException: Enum value '9' is invalid for type 'ArcanaDevelopment.adTempus.Shared.JobExecutionOptions' and cannot be serialized. Ensure that the necessary enum values are present and are marked with EnumMemberAttribute attribute if the type has DataContractAttribute attribute.

In this scenario, editing the job and saving it without making any changes causes the action to work correctly on the next run.

Cause

This problem occurs if the adTempus 4.x data contains an obsolete option value (generally left over from a prior upgrade from adTempus 3.x). adTempus 5 fails to ignore this invalid value, resulting in the error.

Resolution

To resolve this problem, apply the update listed below.

The problem can also be resolved by executing the following update against the adTempus database (instructions):

update jobcontrolaction set executionoptions=executionOptions & (~264)

Status

• adTempus 5
  This issue has been resolved. Resolved in version 5.0.3.