Symptoms

After you convert adTempus to use a SQL Server database, the adTempus service may fail to start. The Windows service manager will log one of the following messages in the Event Log:

Could not start the adtempus service on local computer.  Error 1075: The dependency service does not exist or has been marked for deletion.

or

The adTempus service depends on the following nonexistent service: MSSQLServer

Cause

This problem occurs when adTempus has an incorrect dependency on the SQL Server service. This can occur if you originally configured adTempus to use a local SQL Server or MSDE database and later changed it to use a remote SQL Server database, or if the dependency is set incorrectly.

Resolution

See article K00000348 for information on how to correct or remove the service dependency.