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Bug Fix: adcrutil export may fail with "access denied" error when configured to upload output

Article ID: CR00007381
Last Updated: October 8, 2018

Applies To

Report Commander 2 Fix available in release(s): Hotfix 2.5.0.18281 (October 7, 2018), 2.6 (December 20, 2018)

Description

When using the Command Runner (adcrutil) with the options configured to upload the export file (using FTP, SFTP, or HTTP), the export may fail with a message similar to the following:

Error: Export failed: Access to the path 'C:\Windows\System32\~71acc83aa57b4523bb92708763c9166a.pdf' is denied.

This happens because Report Commander tries to write its temporary file to the wrong location in some situations, and this fails if the user running the export does not have access to the folder that is used.

Availability

This article describes an enhancement or bug fix included in the specified release(s). See the software download page to download the latest public release. For items included in a hotfix, see the hotfix download page.