step cannot be executed because the user cannot be

blocher (1 post)
August 20, 2008 11:09 AM
Accepted Answer
We are running a job that calls a command file.  The job is scheduled to run every 15 minutes.  The command file takes approximately 1 second to run.  On many of the runs, we see the following errors.  Sometimes this happens in subsequent runs, sometimes one is successful, then the next one fails.  There is no pattern to which iterations of the job will fail.
 
Any ideas?
 
Message Class 11
Message Code 150
The step cannot be executed because the user cannot be granted access to the computer's desktop (error 5). Diagnostic information can be found in file "C:\Program Files\Arcana Development\adTempus\logs\adtempussrv.200808200000012624.log".
 
In the error log referenced, the following error appears:
 
24364 20080820 09:45:00:750 0x40 0x0 0x0 ExecutionHandler  58928 5460 ExecutionHandler.cpp 1630 Message: Job 'PSLIST' failed to start due to an internal scheduler error. See the job event log for more information.
 
 

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