Additional recipients on email using CC and BCC

LarryR (2 posts)
May 18, 2012 10:04 AM
Accepted Answer

We have a need to blind carbon copy key technical support staff on automated email reports.  It looks like there is no ability to CC or BCC in the current version.  If that is the case, can this be added as a feature request, please?

Thank you,
Larry Rowland
Baltimore County Public Schools

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Bill Staff (599 posts)
May 18, 2012 10:50 AM
Accepted Answer

You can send reports to multiple recipients, but all recipients go in the To field on the message.

We recently did an update for another customer to allow them to have all recipients go in the BCC field instead. If that would meet your needs, you can open a support case and I'll get that update to you.

If you need more fine-grained control (specify for each recipient whether it's To, CC, or BCC), then we'd have to do a little more work.

LarryR (2 posts)
May 24, 2012 08:00 AM
Accepted Answer

Bill,

Thank you for the fast reply.  We really need to specify separate To and BCC fields.  These email are being sent by our automated scheduler to each Principal in a school and the HR department wants a blind carbon copy sent to them during the process.

If that is not easy to do, we could probably work with the version that does all BCC.

Again, thank you for the fast reply and great support of your product.

Larry Rowland
Baltimore County Public Schools of Maryland

Bill Staff (599 posts)
May 24, 2012 09:07 AM
Accepted Answer
If you open a support case we can work with you to get you what you need.
Bill Staff (599 posts)
March 27, 2015 12:41 PM
Accepted Answer
Full support for this is available in Report Commander 2, using the Command Line or the Project Editor.

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