Error when running a project

Lawrence (2 posts)
July 13, 2021 06:40 PM
Accepted Answer

Hi,

I was evaluation the Report Commander for a possible subscription but upon using it, I encountered an error saying "Could not create log file".

Thank you,

Bill Staff (599 posts)
July 13, 2021 08:01 PM
Accepted Answer

Hi, Lawrence. If you are in the Project Editor and have not saved your project yet, save it and then try running the report again. By default the project writes a log file to the project path, and if you haven't saved the project yet that defaults to the program path, where you don't have permission to write files.

If that is not the problem, please open a support case so we can help you directly.

Lawrence (2 posts)
July 13, 2021 11:14 PM
Accepted Answer

Hi Bill,

I did the above solution and I got this error after "Export Failed: Access to the path " " is denied.

Thank you. 

 

Bill Staff (599 posts)
July 14, 2021 07:37 AM
Accepted Answer
Edit your Output Task (export) and give it a valid path/filename to export to (in the Name box).

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