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Knowledge Base

Schedule Administrator and Configuration Editor fail on some systems with Data Execution Prevention enabled

Programs Affected:

Arcana Scheduler

Article ID: K00000242
Last Reviewed: 16 September 2005

Symptoms

When the Arcana Scheduler is installed on a computer running Windows Server 2003 (SP1 or later) or Windows XP (SP2 or later) with Data Execution Prevention (DEP) enabled, the Schedule Administrator and Configuration Editor may fail to run.

If Dr. Watson (or another application exception handler) is not installed, running one of these tools may appear to produce no result, or the program may appear briefly in the Task Manager and then disappear.

If Dr.Watson (or another application exception handler) is installed, it will report a failure of the program (adscheduleadmin.exe or adschedulerconfig.exe)

Resolution

Add "adscheduleadmin.exe" and "adschedulerconfig.exe" to the Data Execution Prevention exception list in Windows.

To add programs to the DEP exception list:

From the Windows Control Panel, open the System tool.
In the Performance section of the Advanced page, click Settings.
Select the Data Execution Prevention page.
Under the exception list, click Add... and browse to the Arcana Scheduler program directory (by default, "c:\program files\arcana development\arcana scheduler") to add the specified programs.

More Information

Note that this problem does not occur on all computers with DEP enabled; if you are not experiencing the problem there is no need to add exceptions for the Arcana Scheduler programs.

Community Discussion

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(Showing 1 to 2 of 2)

Erik

Posted June 5, 2011 1:58:43 PM

Hello!

What if I try to do the above mentioned, but fail to be able to add any programs to the exception list? I am not able to select any of the two options that eneables me to add a program to the exception list. There is a text at the bottom of that page, saying something like: "If you want to change these settings you need to be administrator on the computor and have to use bcdedit.exe..."

If I am an admin on the computer, what should I do to add a file to the excetion list?

J.D.

Arcana Development Staff

Joined: September 23, 2007
Posts: 58

Posted June 6, 2011 10:00:57 AM

Are you an Administrator? If you are, the options should be enabled. If you are not, you need to have an Administrator make the change.

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