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adTempus	Arcana Scheduler	Report Commander

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Knowledge Base
A searchable collection of articles that provide information on known problems with our software and address problems or questions frequently encountered when using the software.

License Management
Use our online license management system to determine how many licenses you have, retrieve lost licenses numbers or electronic license certificates, and transfer licenses between computers.

Discussion Forums
Use the discussion forum to exchange information with other users.

Contact Support
Submit a request for technical support.

adTempus

adTempus fails to start programs with error "The parameter is incorrect"
Error when saving script on 64-bit platforms
Database creation fails during installation when using Windows authentication for SQL Server
adTempus Support for Windows 7
Diagnosing job failures
Determining the cause when the adTempus service fails to start

Arcana Scheduler

Schedule Administrator and Configuration Editor fail on some systems with Data Execution Prevention enabled
Diagnosing "Failed to start" messages
Interpreting "Unacceptable Return Code" or "Completed with Errors" messages
Solving problems with scheduled programs

Report Commander

Report Commander may fail to recognize a valid license when running on 64-bit computers
Setup fails with "module failed to register" error
Output produced using Report Commander may be formatted differently than those produced by the Crystal Reports Designer
Considerations when running Report Commander on 64-bit systems
Error when installing Report Commander: "This software package can only be installed on systems that support common language runtime assemblies"