Pricing and Ordering
For help and resources tailored to a specific product, please see:
A searchable collection of articles that provide information on known problems with our software and address problems or questions frequently encountered when using the software.
Use our online license management system to determine how many licenses you have, retrieve lost licenses numbers or electronic license certificates, and transfer licenses between computers.
Use the discussion forum to exchange information with other users.
Submit a request for technical support.
Opening text edit window gives error "Could not compile script library InlineFunctions"
adTempus fails to start programs with error "The parameter is incorrect"
Error when saving Script or ScriptLibrary on 64-bit platforms
Database creation fails during installation when using Windows authentication for SQL Server
adTempus components fail due to corrupted machine.config file
When job is manually submitted for execution following a failure, by default it starts at the step that previously failed
Send an e-mail message showing the status of all steps in a job
Release Notes for adTempus 4.4
Help with database upgrade problems during migration to adTempus 4
Diagnosing job failures
Determining the cause when the adTempus service fails to start
Error when trying to administer adTempus: "You do not have permission to connect to the adTempus server"
Schedule Administrator and Configuration Editor fail on some systems with Data Execution Prevention enabled
Diagnosing "Failed to start" messages
Interpreting "Unacceptable Return Code" or "Completed with Errors" messages
Solving problems with scheduled programs
Project Editor or Command Line Builder fails with "illegal characters in path" error
Warning during installation: "installation of Crystal Reports Runtime appears to have failed"
Release Notes for Report Commander 2.4
Release Notes for Report Commander 2.3
Export fails with "the system cannot find the path specified"
Output produced using Report Commander may be formatted differently than output produced by the Crystal Reports Designer
Capturing Report Commander output to diagnose problems
Copyright 2017 Arcana Development, LLC. Use of this site signifies your agreement to the