Symptoms

When you try to start Report Commander, you receive an error message similar to the following:

This app can't run on your PC. To find a version for your PC, check with the software publisher.

Cause

This error can occur if the Report Commander installation has been corrupted.

Resolution

Locate Report Commander in the Windows "Apps & Features" or "Add or remove programs" tool and choose the "Modify" option. When the Report Commander installer launches, choose the "Repair" option.

If the "Modify" option is not available or repairing does not resolve the problem, uninstall Report Commander using the "Uninstall" option, then reinstall the same version of Report Commander that you had installed (Report Commander versions are available for download here).

Repairing or reinstalling will not affect your Report Commander license or configuration.

Status

  • Report Commander 2

  • Report Commander 3