User Account

Account Login

Note: Customer and License Account Migration

On February 7, 2016 we migrated customer and license accounts to a new account management system. With the new system you now log in here using a site login to gain access to your licenses and customer records. This replaces the previous system of logging in using license account number and password (for license accounts) or customer ID and e-mail address (for customer accounts).

During the conversion, site logins were created for all existing license account contacts and customer account contacts. To activate your account and set your password, please visit the Forgot Password page to have a password reset link sent to you.

See the help page for more information or to contact us for assistance with your account.

Note: Discussion Account Migration

On December 8, 2015 we updated the discussion forums to use a new account management system. Due to this update you must create a new password for any account created before that date. Please visit the Forgot Password page to have a password reset link sent to you.

Also note that if you never made any posts in the forum, your account may not have been migrated.

 
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