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Answers to common questions and problems can be found at right.

Before requesting support, please check the Knowledge Base to see if your question is already answered there.

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Use our online license management system to:

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adTempus

This article describes a software problem.  Setup fails with error "ExportModeller.dll failed to register" 

This article describes a software problem.  adTempus fails to execute some jobs, may stop responding to Console 

This article describes a software problem.  When running "external" script, script may abort with timeout error even if no time limit was specified 

This article describes a software problem.  adTempus fails to start programs with error "The parameter is incorrect" 

This is an informational article.  Diagnosing job failures 

This is an informational article.  Determining the cause when the adTempus service fails to start 

This is an informational article.  Diagnosing installation problems