adTempus fails to start when database name is incorrect in configuration

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adTempus fails to start when database name is incorrect in configuration

Programs Affected:

adTempus

Article ID: K00000223
Last Reviewed: 19 April 2005

Symptoms

The adTempus service fails to start as described in article K00000222. The adTempus diagnostic log contains a line with the following error message:

Cannot open database requested in login 'adtempus_XXX'. Login fails.

Cause

This error indicates that the database name specified in the adTempus configuration is incorrect.

Resolution

Locate the database connection information being used by adTempus. This information is found in the Registry key "HKEY_LOCAL_MACHINE\Software\Arcana Development\adTempus\Database".

The ConnectionString value under this Registry key contains a segment that specifies the database name:

database=adtempus_XXX

Be sure the database name ("adtempus_XXX" in this example) is correct.

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