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A searchable collection of articles that provide information on known problems with our software and address problems or questions frequently encountered when using the software.
 
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adTempus

This article describes a software problem.  Some scripts fail when run on 64-bit Windows Server 2008 

This article describes a software problem.  adTempus may fail to release job with Job Condition 

This article describes a software problem.  Step fails with error "Failed to start the job host process" when running external script 

This article describes a software problem.  Job waiting on a previous instance is not released if previous instance ends before wait time expires 

This article describes a software problem.  When editing an Event for a Response, cannot specify an exit code 

This article describes a software problem.  adTempus fails to start programs with error "The parameter is incorrect" 

This is an informational article.  Diagnosing job failures 

This is an informational article.  Determining the cause when the adTempus service fails to start 

This is an informational article.  Diagnosing installation problems 

Arcana Scheduler

This is an informational article.  Schedule Administrator and Configuration Editor fail on some systems with Data Execution Prevention enabled 

This is an informational article.  Diagnosing "Failed to start" messages 

This is an informational article.  Interpreting "Unacceptable Return Code" or "Completed with Errors" messages 

This is an informational article.  Solving problems with scheduled programs 

Report Commander

This is an informational article.  Output produced using Report Commander may be formatted differently than those produced by the Crystal Reports Designer 

This is an informational article.  Creating mailing lists for use with Report Commander 

This is an informational article.  Error when installing Report Commander: "This software package can only be installed on systems that support common language runtime assemblies"