Functionality and Support Limitations

Report Commander uses software components provided by Business Objects (the makers of Crystal Reports) to perform most report processing, including exporting and printing. Because of this, many limitations and defects encountered by Report Commander users are actually limitations or defects of the Crystal Reports components, over which we have no control.

Therefore, in many cases issues are beyond our ability to resolve; the best we can do is report the problem to Business Objects.

Also because of this dependence, we are limited in the kinds of new features we can add to Report Commander, as the Crystal Reports components provide limited control over the exporting and printing processes.

Customers with concerns regarding these limitations or who seek greater influence over the features available may wish to consider Business Objects' own Business Objects Enterprise platform instead of Report Commander.