General and Sales Information and Assistance
For general and sales-related information, or if you need assistance with a sales
or other non-technical matter, please see our pricing and ordering
page or write to firstname.lastname@example.org.
Manage your licenses onling through the license management system. If you have questions or problems related to your licenses
or your license account, write to email@example.com.
For help with account login and management (discussion forum, customer account, license account, support account), write to firstname.lastname@example.org or
use the live chat button found on the account page.
For technical support for any of our products, please see our Technical
To report problems with our Web site, write to .
Comments, Complaints, &c.
If you have general comments, complaints, or suggestions about our products, our
web site, our staff, or our anything else, please use the
feedback form, which gives you the option of submitting your comments anonymously.
Mailing List Subscriptions
Manage your mailing list subscriptions here.
Privacy / Legal
Please see the legal information page for legal and privacy
Our mailing address is:
4094 Majestic Lane #316
Fairfax, VA 22033
Our telephone number is 888-318-3147 (toll-free in the U.S. and Canada) or +1 703-378-6056.
Please note that we do not accept calls for technical support at this number (except for issues related to licensing and license activation). For technical support please see the support section of our site and submit a support request if necessary.
Information about Arcana Development can be found on the Company Information